About Centric Telecom
Centric Telecom is a values-based organization that places the needs of our customers and employees at the highest levels.
We are committed to the highest standards of ethics and integrity -- Our reputation should leave no room for doubt when we say something can be done or will be done. We follow through on our commitments. We provide exceptional customer service -- We go the extra mile and are accountable for our mistakes. We empower our customer service reps to satisfy customers. We always keep cool and are never argumentative with customers. We are respectful of our customers and we are constantly working to create an aura of legendary customer service. We are accessible to our customers, and no one in Centric Telecom is too important, busy or high-ranking to deal with customer issues and concerns.
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"Kudos for a Job Well Done" | Centric Telecom Review
I just wanted to take this opportunity to let you know what a great job the Centric team did in coordinating the transfer to our new system, both in terms of our new equipment and in interfacing with XO. As you can imagine, telephones are the life blood of a law firm and my biggest concern was that there would be a problem causing us to lose service. I also want to commend Eddie who was responsible for our installation for his patience and diligence. The support and training have also been terrific.
In short, we are very satisfied and I am sure that the benefits of the new system will be enjoyed by all our attorneys and staff.
"Excellent Team Members" | Centric Telecom Review
I have been working with Linda Rayland and Khanh Ho for going on four years now, and I just wanted to take a moment to tell you that I have never once been disappointed in their work efforts. Both Linda and Kahn have worked tirelessly to help resolve issues with Verizon, have always been pleasant to work with, and respond to any of my questions or service requests with an immediacy that most other companies have forgotten about. I’m certain my company is not Centric Telecom’s only client, but the personal attention Linda and Kahn give certainly makes it feel that way. I am very grateful for all the help they have provided, and it is because of them that Centric Telecom has a loyal customer in Red Team Consulting.
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